Privacy Policy

Foremesh Pty Ltd ("Foremesh", "we", "us", or "our") is committed to protecting the privacy of individuals in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, hold, use, and disclose personal information, and how you can access, correct, or complain about our handling of your information.

We may collect the following categories of personal information:

• Account information: name, email address, job title, company name, and password (hashed).
• Contact enquiries: name, email address, company, and the content of your message.
• Usage data: pages visited, features used, session duration, and browser/device type — collected via server logs and analytics tools.
• Billing information: handled directly by our payment processor; we do not store full card details.
• Business intelligence data: information about companies and contacts that you or your organisation add to the platform (e.g. CRM records, notes). This data is held on your behalf.

We collect personal information directly from you when you register, contact us, or use the platform. We may also collect information from publicly available sources (e.g. company registers, government tender portals) as part of our market intelligence service.

We use personal information to:

• Provide, operate, and improve the Foremesh platform;
• Respond to enquiries and provide customer support;
• Send service-related communications (e.g. account notifications, product updates);
• Send marketing communications where you have consented or where permitted by law — you may opt out at any time;
• Comply with legal obligations;
• Detect and prevent fraud or security incidents.

We do not sell personal information to third parties.

We may disclose personal information to:

• Service providers who assist us in operating the platform (e.g. cloud hosting, email delivery, analytics) — these providers are contractually bound to handle information securely and only for the purposes we specify;
• Professional advisers (lawyers, accountants, auditors) under confidentiality obligations;
• Regulatory or law enforcement bodies where required by law.

Some service providers may be located outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure it receives comparable protection.

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure. These include encrypted data transmission (TLS), hashed password storage, and access controls.

No internet transmission is completely secure. If you believe your account has been compromised, contact us immediately at [email protected].

We retain personal information for as long as necessary to provide the service and comply with legal obligations. When you close your account, we will delete or de-identify your personal information within 90 days, unless retention is required by law.

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or out-of-date information;
• Opt out of direct marketing communications;
• Lodge a complaint about our handling of your information.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

We use cookies and similar technologies to operate the platform and understand how it is used. A cookie consent notice is displayed on your first visit. You may withdraw consent at any time via your browser settings, though some platform features may not function correctly without cookies.

If you believe we have breached the Australian Privacy Principles, please contact us first at [email protected]. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time. We will notify registered users of material changes by email or in-app notice. The current version is always available at foremesh.au/privacy.

Foremesh Pty Ltd
Email: [email protected]
Website: foremesh.au